Terms of Service

Terms of Service

Welcome to Orloria. By accessing and using our website, you agree to comply with the following Terms of Service. Please read them carefully before making a purchase.

1. General

  • These Terms govern your use of our website and services.

  • By placing an order with Orloria, you accept these Terms in full.

  • We may update or change these Terms at any time without prior notice.

2. Products & Availability

  • All products displayed on our website are subject to availability.

  • We reserve the right to discontinue or modify products without prior notice.

  • Product images are for illustration purposes only; actual packaging may vary.

3. Pricing & Payments

  • All prices are listed in Pakistani Rupees (PKR) and include applicable taxes (unless stated otherwise).

  • We reserve the right to update prices at any time.

  • Payments can be made via Cash on Delivery (COD) or available online payment methods.

4. Orders & Delivery

  • Order confirmation will be shared via email or SMS after successful placement.

  • Standard delivery time is 3–5 working days within Pakistan.

  • Orloria is not responsible for delays caused by courier services, natural events, or unforeseen circumstances.

5. Returns & Refunds

  • For details, please refer to our Returns & Refunds Policy.

  • Products cannot be returned or refunded once opened, unless damaged or incorrect upon delivery.

6. User Responsibilities

By using our website, you agree:

  • To provide accurate and up-to-date information when placing an order.

  • Not to misuse our website for fraudulent or illegal activities.

  • To respect intellectual property rights; all content on this site belongs to Orloria.

7. Limitation of Liability

  • Orloria is not liable for any allergic reactions, side effects, or results that may vary from person to person.

  • All skincare products should be used as directed, and we recommend a patch test before use.

  • Our liability is limited to the value of the product purchased.

8. Intellectual Property

  • All text, images, designs, logos, and product descriptions on this website are the property of Orloria and cannot be copied or reproduced without permission.

9. Governing Law

  • These Terms are governed by the laws of Pakistan.

  • Any disputes shall be resolved under the jurisdiction of local courts.

10. Contact Us

For questions about these Terms, please reach us at:
📩 orloriaofficial@gmail.com
📞 +923188821378